Terms & Conditions

Terms & Conditions

Sorry No refunds, returns or exchanges.
Consult your physician before starting any diet or exercise program.
All Liquid diets need to be medically monitored.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional and the information contained on any product label or packaging.
Free shipping is in the continental U.S. only to qualifying orders.  Some products are not eligible for free shipping when stated.  Sales tax will be added to IL residents and qualified purchases. Shipping is usually UPS ground.  Canadian or International orders do not qualify for flat rate shipping or free shpping.  Contact us if you wish a quote in advance. No discounts on ready to drink  even though the checkout may deduct discount It will be added back manually due to price requirements of manufacturer. Ready to drink does not qualify for free shipping unless 2 cases or more are purchased, extra items in same order needs to total $79.00 or more for free shipping. Sorry no free samples or free items to ready to drink only order due to packaging.

Not responsible for misprints or errors. This includes the website, related websites, email or e- newsletter, social media or promotions.

Sorry not responsible for product conditions due to weather or packages left by delivery company. 

Sorry not responsible for delays by delivery company such as weather delays, computer outages, power outages, road construction etc.  One free shaker cup during promotion sale per customer per addrress.

About North Star

We are a group of health care professionals consisting of physicians, nurses, health and fitness counselors and weight management counselors. We have over 20 years experience in helping individuals. We provide a strong maintenance program.

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